Operational resiliency is the mainstay of all successful business operations. Success is unlikely without a continuity of operations. This has prompted many federal regulations such as the Gramm-Leach-Bliley Act, and the Sarbanes-Oxley Act. The Financial Institutions Examination Council and the Office of the Comptroller of Currency dictate that plans and processes are in place to ensure uninterrupted operations. Partnering firms and corporate shareholders also demand the same level of continuous operations.
The criteria for operational resiliency provide the foundation for building and maintaining an organization抯 business continuity program. Traditionally business continuity planning included the recovery of business functions and their supporting IT infrastructure. The demand for 7 * 24 high availability services requires a change in the way we define business continuity. The new paradigm uses an operational resiliency model to define the business continuity framework supporting day-to-day operations. The traditional disaster recovery plans become a subset of the new business continuity process. EverGreen uses this strategy in the support of their customer operational resiliency programs while defining the supporting business continuity and disaster recovery planning initiatives.
