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The GovQA Platform
GovQA unites four distinct modules to support all incoming citizen request for Service and Information, all outgoing Communications for notification and feedback, and any off-hour or high volume Live Support. These modules are accessible to citizens and local governments by phone, web, email or in person, specific to meet each department’s needs, centralized to provide a complete view of all government support activities and completely automated to improve efficiencies and streamline costs. GovQA operates in 10 languages and also supports video broadcasts, permitting, code enforcement and lost & found.
Ease of Use: GovQA’s hosted system easily integrates with any local government’s call center and website. GovQA requires only internet access: with no hardware to buy or complicated software to learn.
Access: Administrators access GovQA through a browser to manage inbound and outbound citizen communication.
Pricing: GovQA pricing starts at a few hundred dollars per month for unlimited use - and is based upon population size.
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